Indian Hotel Chain – Smart Projectors Enhance In‑Room Guest Experience

Indian Hotel Chain – Smart Projectors Enhance In‑Room Guest Experience

Background:

An Indian mid‑range hotel chain with 45 properties planned to upgrade executive suites, family rooms, and meeting rooms by equipping them with projectors instead of traditional TVs, creating multi‑functional spaces for “private cinema + mobile meetings.”

Challenges:

• High summer temperatures in many parts of India (guest rooms at 26°C but corridors and equipment rooms can exceed 40°C) – projectors needed stable operation over a wide temperature range
• 45 hotels distributed across different states required consistent quality and batch delivery for unified maintenance
• Custom boot logo with multi‑language menu (English, Hindi) requested
• Needed 3‑year spare parts support to minimize hotel maintenance costs
• Low noise operation required to avoid disturbing guests

Solution:

Zijing Optoelectronics provided the following customizations and batch delivery plan:

• 72‑hour high‑temperature burn‑in test – every projector runs continuously for 72 hours at 40±2°C before shipment, ensuring heat stability
• Wide‑voltage power supply (100‑240V) – adapts to India’s grid fluctuations
• Firmware customization – boot logo set to the hotel chain’s brand; menu supports English and Hindi
• Wireless screen casting – guests can easily mirror phone content; meeting rooms support plug‑and‑play
• Silent cooling design – noise below 28dB, undisturbed guest rest
• Batch delivery – first 250 units delivered in five batches within 10 weeks; 250 additional units ordered later

Results:

• The first 250 units were deployed in executive suites and meeting rooms of 20 hotels. After six months of continuous operation, zero failures caused by high temperatures or voltage fluctuations were recorded.
• Guest satisfaction ratings improved; “projector instead of TV” became a highlighted feature on OTA platforms, leading to a 12% increase in occupancy for those rooms.
• The hotel group decided to order 250 more units to cover all 45 hotels, with some family rooms also equipped.
• A 3‑year spare parts and preferred supply agreement was signed, making Zijing a projector supplier for the group.
• This case was shared by the customer at an industry conference, generating inquiries from two other Indian hotel groups.